A claim has occurred, now what?
First, relax. Take a deep breath. Then, gather all pertinent documentation related to the incident (invoices, itineraries, emails/correspondence, incident reports, etc.). Write down a description of the loss while it is fresh in your mind. Next, report the information directly to Aon.
Two convenient ways to report a claim:
- Email the documents and description of the loss to TAClaims@aon.com; or
- Use our Claim Initiation form below.
Shortly after receipt of your information, you will be contacted by an Aon claim adjuster. To speak with a claim professional, please call 800-797-4514 and select option #3.
To Report a Travel Insurance Claim:
This website is for tour operators and travel advisors insured through the Aon TravPro Program. If you are a traveler trying to report a Travel Insurance claim, please visit AonTravelClaim.com