For Travel Professionals only:

A claim has occurred, now what?

First, relax.  Take a deep breath.  Then, gather all pertinent documentation related to the incident (invoices, itineraries, emails/correspondence, incident reports, etc.).  Write down a description of the loss while it is fresh in your mind.  Next, report the information directly to Aon.

Two convenient ways to report a claim:

1. Email the documents and description of the loss to [email protected]; or
2. Use our Claim Initiation form below.

Shortly after receipt of your information, you will be contacted by an Aon claim adjuster.  To speak with a claim professional, please call 800-797-4514 and select option #3.

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